Lunch & Learn
Thursday, May 17
Noon - 2:00 p.m.
(Four Sessions)

Thursday, May 17
2:30 - 3:30 p.m.
(Six Sessions)

Friday, May 18
3:00 - 4:00 p.m.
(Eight Sessions)

Saturday, May 19
11:00 a.m. - Noon
(Eight Sessions)

Board
Governance

Making Sense of
Dollars and Cents
(Handout)

Grading the Board:
How Well is Your
Board Performing
(Handout)

Executive Search—There Is No Substitute for Talent
Sponsored by HR Value Group
(Handout)

Co-opetition

(Handout)

Enabling Others to Act: Leadership &
Employee Empowerment

Credit Union Investments
Sponsored by CenCorp

Living the Mission

 O                             

Pension Reform: A Sea of Change for Plan Sponsors and Employees
Sponsored by CUNA Mutual Group

Recruiting and Testing Potential New Employees
Sponsored by CUcare

Combating Internal Fraud

(Handout)

A Case of Fictitious
Loans That
Everyone Missed

(Handout)

Best Practices for Business Lending Success

(Handout)

Pay Day Lending Credit Union Outreach Solutions

(Please e-mail educate@mcul.org for this handout)

Home Equity Line of Credit (HELOC)
Credit Cards

(Handout)

Reaching the
Teenage Market

How to Create Direct Mail Promotions That Sizzle and POP!

(Handout)

Guerilla Marketing: Competing and Winning on a Limited Budget
Sponsored by AAA

(Handout)

A Love Affair: Brand and the Member Experience
Sponsored by CUcorp

(Handout)

O                             

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Unrelated Business Income Tax: What You Need to Know

(Handout)

Differentiation and Design: How to Use Psychographic Analysis to Increase Your Market Share

IT Risk Assessments
Sponsored by
CU Village

(Handout)

Trends in the Electronic Payments Industry
Sponsored by CO-OP Financial Services
(Handout)

Execution: Communication Technology's Role in the Art of Getting Things Done
Sponsored by Sprint Nextel
(Handout)

O                             

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The Magic Formula for Persuasion

(Handout)

Emotional Intelligence

(Handout)